Privacy Policy

At SneakerPrime, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently in accordance with the General Data Protection Regulation (GDPR).

1. Data We Collect

When you visit sneakerprime.eu or make a purchase, we collect the following information:

• Personal Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.

• Technical Data: IP address, browser type, and device information.

• Transaction Data: Details about payments and products purchased. (Note: We do not store credit card details; these are handled securely by Stripe).

2. How We Use Your Data

We process your data for the following essential purposes:

• Order Fulfillment: To process and deliver your orders and provide necessary customer support.

• Marketing Communication: Only if you provide explicit consent, we may send you newsletters and promotional offers.

• Advertising & Analytics: We use cookies and tracking technologies (such as Google Ads Remarketing and Meta Pixel) to improve our website experience and show you relevant advertisements.

3. Data Sharing with Third Parties

We do not sell your personal data. We only share necessary information with trusted third parties to operate our business:

• Payment Processors: Stripe, to securely process your payments.

• Shipping Partners: Regional couriers and postal services to deliver your products.

• Service Providers: Professional tools that assist with our marketing and technical operations.

4. Data Retention

We retain your personal data for a period of two (2) years, or as long as necessary to comply with our legal and tax obligations. After this period, your data is securely deleted or anonymized.

5. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your data:

• Right of Access: You can request a copy of the data we hold about you.

• Right to Rectification: You can ask us to correct inaccurate or incomplete information.

• Right to Erasure: You can request that we delete your personal data (the “Right to be Forgotten”).

• Right to Withdraw Consent: You can opt-out of marketing communications or withdraw consent for data processing at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.

7. Contact Us

For any questions regarding your privacy or to exercise your data rights, please contact our Data Protection Officer:

• Company Name: SneakerPrime

• Address: Frizi 5, Preveza, Epirus, 48100, Greece

• Privacy Email: info@sneakerprime.eu